Since 1958, Auto City has endeavored to make great customer service the cornerstone of our business. We take the time to know our customers, discuss their needs and do everything we can to help.
Since 1958, Auto City has endeavored to make great customer service the cornerstone of our business. We take the time to know our customers, discuss their needs and do everything we can to help.
MAINTAINING YOUR ACCOUNT
SERVICING YOUR VEHICLE
CUSTOMER SUPPORT
CONTACT US
Account Support
Fill in the blanks to begin LIVE CHAT with an account manager to assist with questions about:
• Your Installment Account
• Making a payment
• Payment arrangements
• Insurance
Monday thru Saturday
9am to 6pm
Vehicle Service
Use this form to:
• Request a service appointment
• Check the status of a repair
• Schedule Routine Maintenance
• Request Tow (Non-emergency)
• Contact Service Representative
Customer Support Ticket
Thank you for taking the time to submit a support ticket. We value you as a customer and look forward to working with you to help resolve your concerns.
Please allow us at least 24 business hours to review your ticket and respond with any options we can offer.
IMPORTANT: All communication with the support department is done in writing via email so that other individuals and departments can be copied, so please check this email frequently.
Our Guarantee
- 24 mth, 24,000 mile ltd warranty
- 3-Day money back guarantee
- Excellent customer service
- A+ Rating from BBB
- Serving Dallas since 1958
In-House Financing
- In-house financing - no banks
- Approvals as fast as 5-mins
- Credit score is not important
- Applying won't hurt your score
- No driver's license required
About Us
- Driving Dallas Since 1958
- Late model / low mileage vehicles
- Large selection of luxury vehicles
- Putting our customers first
- Serving our communities
