Since 1958, Auto City has endeavored to make great customer service the cornerstone of our business. We take the time to know our customers, discuss their needs and do everything we can to help.
Since 1958, Auto City has endeavored to make great customer service the cornerstone of our business. We take the time to know our customers, discuss their needs and do everything we can to help.
MAINTAINING YOUR ACCOUNT
SERVICING YOUR VEHICLE
CUSTOMER SUPPORT
CONTACT US
Account Support
Fill in the blanks to begin LIVE CHAT with an account manager to assist with questions about:
• Your Installment Account
• Making a payment
• Payment arrangements
• Insurance
Monday thru Saturday
9am to 6pm
Vehicle Service
Use this form to:
• Request a service appointment
• Check the status of a repair
• Schedule Routine Maintenance
• Request Tow (Non-emergency)
• Contact Service Representative
Customer Support
PLEASE READ FIRST:
Use this form to OPEN A SUPPORT TICKET to find a resolution to an issue or issues you are experiencing. It is recommended you first contact the Manager for the Department involved or your account manager if it is related to accessing your account.
ALL CORRESPONDENCE IN WRITING
The Support Department conducts all business and correspondence in writing via email. This is to ensure that there is no miscommunication, and so that information can be more easily shared within the company and with those who may assist in finding a suitable resolution.
Our Guarantee
- 24 mth, 24,000 mile ltd warranty
- 3-Day money back guarantee
- Excellent customer service
- A+ Rating from BBB
- Serving Dallas since 1958
In-House Financing
- In-house financing - no banks
- Approvals as fast as 5-mins
- Credit score is not important
- Applying won't hurt your score
- No driver's license required
About Us
- Driving Dallas Since 1958
- Late model / low mileage vehicles
- Large selection of luxury vehicles
- Putting our customers first
- Serving our communities
